Leo C.

Used Uber to go 12 miles, simple route from my home to office. I was quoted 12.00 on the application I downloaded.
First driver shows up 10 minutes late, wants to cancel on me because he is going in other direction. OTHER DIRECTION.? I thought they were a cab service. Second driver shows up. He is driving a beat up, disgustingly smelly Nissan Sentra. I'd have sworn he sleeps in the car. He speaks zero English, drives horrible. He blew through two stop signs at which point I said, "stop the car". I got out, hailed a regular cab. At my office I read that I am charged $37.45 for the 5 mile, horrible Uber trip.
I call their office and speak to a young man named Eric, who tells me I experienced "surge" pricing. So let me get this straight. You go on the ap, get a price of $12 and then because of some Uber formula, they quadruple the rate? FRAUD.
Unfortunately for Uber, I am an attorney that practices in the field of securities and corporate fraud. I will be on the phone this Monday with my contacts at state and federal levels. This company is a fraud, CONSUMER BEWARE.