"Customer Service", no, I mean real-live, not just a title, "Customer Service" has become just another faded memory in the service industry. But not at EBATES! I got a quick response, not from a template, but from a living, breathing, person, who was genuinely interested in resolving my issue (which turns out was my mistake!) and in keeping me as a customer! Imagine that! Thanks Ebates, for being so awesome! For bringing back Customer Service!