Lena L.’s Reviews of NoMoreRack & more

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“My experience had been good until I had to return an...”

2/11/14

My experience had been good until I had to return an item. I simply wanted to exchange it for another size, but they did not offer this option. So I returned the package. I was then informed that they received the package after the 14 day return period so I'm not eligible for credit or refund. They still have the item I returned to them. This site is a ripoff! I would spend a little more and get the service you deserve if you need it.

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Vincent D. – NoMoreRack Rep Over a year old

Hi Lena L.,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.