Booked the wrong room for me. They told me I could cancel by 6pm and then LIED to me when I tried to cancel. I called before the deadline for cancelling but after being on hold by the representative on the phone I ended up past the deadline and he told me I was too late. Asked for a supervisor, he also said I was too late and he said he could not help me and would not refund my money. Tried to verify the name of this business and the supervisor lied to me and told me they were Reservationdesk.com.