I ordered a pair of shoes online with the status staying it was "preparing to ship" for a week. Just to find out that the order was cancelled because "by the time they got to my order my size was out of stock" however when I called the day before, they told me it was boxed and ready to ship by 4pm. They cancelled the order without notification or ANYthing! They didn't give me anything for it either. Horrible communication and customer service.