So the first few months maybe even up to a year I received emails to remind me that it was time to buy or skip. Then the emails quit coming. At first I thought maybe it went into SPAM folder and I just missed it no biggie. Then the next time it happened I called and told them I did not receive the reminder email and they were kind enough to credit my account. So far all is well. I made a note on my calendar to check Inbox/SPAM/Junk all folders between the 1st - 5th of each month - no emails, I called and was told my provider must be blocking? Funny thing though I ALWAYS received an email to confirm a purchase. So I let time rock on and again missed a month so got charged. Again went through all folders - no reminder email. So I called and cancelled. Interestingly enough - I received the cancellation email. Now I am receiving all sorts of promotional emails from them. Hmmmm, no reminder emails, yet somehow all promotional emails come through to my INBOX... Sorry Fabletics but I am pretty sure that is intentional way to getting people to purchase.
SO interestingly enough, since I cancelled my account, I have no problem receiving emails from them and yet reminder emails never could make it through. Plus I can buy just as cute, if not cuter, outfits at Target that are the same price or less.