I ordered a shirt after clicking an ad on Facebook. I received the shirt, but not in a timely manner. Then after I inquired about returning the shirt (quality was poor and was too small), I received no response for two weeks (submitted both through the form on their site, as well as directly by email). Then I finally (after weeks) received a response which asked if I had received my return label. I responded "no" and have not hear another thing. Of course this is out of the 14 day return window... really really frustrated. Not to mention you are charged a restocking fee for returning an item -- WTH? DO NOT BUY ANYTHING FROM THEM.