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Recently purchased 5 pairs of shorts, shoes and vest from here and found the website easy to use, the delivery was exceptionally fast and the pricing amazing. Recommend shopping on this site every day
The quality of the item is sub standard and the sizing guide offered by this company is unbelievably incorrect. They claim a XL is 38" chest. Maybe in children's sizes that would be correct but in the uk and in fact the rest of Europe a XL is 42" + on the chest. When I tried to return the items the company would only only accept them by offering I store credit and I would have to pay all shipping (from the uk).
I will never buy from this site again and recommend people think twice if you intend to buy from here and are outside of the USA. So much for the great American Customer Service.
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I panicked a bit as I didn't get a confirmation email, then read all these terrible reviews and...
Dear Lee,
Thank you for recent comments.
We offer the detailed measurement chart for each item, therefore customers need to check the size chart before placing orders.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
We regret that the issue has occurred.
Best Regards
Rosewholesale Customer Service