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Lee P.

Contributor Level

Total Points
81

1 Review by Lee

  • Grubhub

10/8/15

This is the worst place to order food from. I'm traveling with a child and orderEd my food at 6:59PM, with a guaranteed delivery time of 8:25 p.m. At 8:40 I called to inquire about my food and they said it would be an additional 10 minutes, and they gave me a $10 coupon towards my next order(of which will NEVER happen), at 9:10 I called again and they said the driver would be there any minute. I called again 30 minutes later and they said the driver is pulling up now, keep in mind I was standing in front of the hotel in downtown Seattle at this time. So I took it upon myself to call the restaurant directly, of which after getting the run around with them they hung up on me. It is now 4 hours later and I still have not received my food. & I dare them to arrive with cold food and have the nerve to charge me $50. There will be hell in the city if that happens. This place should not be in business if they cannot deliver what they promise they will deliver. I had better see a refund on my card, or the Attorney General and the Better Business Bureau would be the least of their worries. It is the reason why this place will not last long. It is not right that people come to travel and they don't have rental cars and they depend on places like this to feed their families and instead of giving them what they paid for, they give him the runaround and offer no compensation. Word to the warning just go and get your food yourself.

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