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Horrible customer service! Very illiterate people and very rude and condescending. They are sneaky and will give hidden charges despite the monthly charges.
Lee hasn’t received any thanks yous.
Lee doesn’t have any fans yet.
Lee isn’t following anybody yet.
Empty.
I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Lee M.,
I’m very sorry you did not have the best customer service experience. We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing and Customer Service team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com
Best regards,
Anna
LiveCareer