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Lee C.

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Total Points
83

1 Review by Lee

  • Match

5/26/16

Do not trust them with your money.

They'll let you trial the service, sign you up - and then you find the trial was full of optional bolt-ons that they didn't make you aware of.

The result is that you unwittingly signing up for a much reduced service.

You don't know about the optional bolt-ons and they refuse to tell you thay are being secretly added to enhance your trial.

When pressed, they refuse to comment on whether this is fair. When pressed for written information that warns of OPTIONAL bolt-ons being added without the customers knowledge in a trial, they can't point to it - because it does not exist.

At the point of trial, any OPTIONAL bolt-on features should be either requested by the customer for trial, or notice should be given that they are added for trial but not as standard.

Match does not do this so it can lure customers in with a false impression.

Taking this now to Trading Standards, who take a dim view of mis-selling.

This is a loathsome and dishonourable company who aim to extract as much money as they can without providing the service that they show to offer.

Find somewhere else to spend your money.

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