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I have ordered a few times in the past with no problems. Some of the items were very cheap, but you have to accept that when ordering from China. When you order items they will split your orders into 2 or more and then you will have to keep up with all of them. My last order was split into 4 orders two of which I received pretty quick, the other two I received almost 2 months later. I did contact customer service and they did reply, their answer was to wait another week, or check the PO. This is probably the last time I will order from them.
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Lea W.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
Sometimes, due to items in different warehouse, we have to split your order.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team