- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I love this store because of the products they carry, and that is the only reason. Bad customer service. If you call it takes 20 minutes to reach someone, and they drop calls randomly. My call was dropped and when I told them about it, they said it does that and they can't fix it. My call got dropped 9 times before I gave up at the end of the day. Also they are super expensive. 25$ for a t shirt. 70$ for a dress. Give me a break considering most of their shoppers are students. Shipping takes a while. But shipping is cheap. Sizes are kinda small for girls. The only thing that keeps me shopping is their merch,
I went to get a bra fitting. The girl instantly told me 38C without even doing measurements. The fit was horrid. I later went to a small shop called Seams n' Scissors where they fit me to a 36D which fit a lot nicer.
I ordered a lolita dress expecting it to come in 3 weeks, it took 2 months to arrive. I found the same exact dress on ebay for less money too. When I opened the package, there was no dress, but a large bodysuit thing made of cheap felt. What the heck? I looked online to find tons of horrid reviews and the only good ones were from those who created fake accounts. Their English was bad, so you can tell they were Chinese and worked for Milanoo. Also even on this website, you can see the fake reviews. They have bad English and have only written 1 review thus far because they are just making accounts to give themselves positive reviews. Any 5 star you see is fake. Never order from them again. I paid 200$ for a cheap onsie?
Leanne S.'s review of Milanoo earned 2 Very Helpful votes
Leanne hasn’t received any thanks yous.
Leanne doesn’t have any fans yet.
Leanne isn’t following anybody yet.
Empty.
I order my anime shirt from hot topic because they're nice quality. My last purchases however my...
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
We are always more than willing and glad to offer help, please feel free to contact us to orders@cndirect.com
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
We are looking forward to your message here!