Leah C.

Horrible. I bought a wooden watch by Earth through Teambuy for my boyfriend and the quality was completely lacking. Scratched surface, the numbers of the watch looked nothing like on the picture provided (in person they were way more shiny and swirly), the watch links kept kinking up and the "wood" looked more like cheap plastic. Furthermore, Teambuy advertised the watch at a value of 322$, when after investigating other online stores, I found that it was at best valued and sold at 178$. I first e-mailed with my complaints and a full refund and they said they could only send me replacement if my watch was "defective". I asked for a representative phone number and when I called on Monday their phone lines were "down". I called back the next day with my complaints about quality and the way that they advertised the product completely inaccurate and they did absolutely nothing for me. They were extremely unhelpful, unsympathetic and attempted to justify their extremely high inaccurate value of the product by saying it is what the merchant wants to sell it for and did not take any responsibility. Overall, I would NEVER buy from this company again. They do not have their customers back, they sell products for way more than they are worth and when the customer realizes this from the crap products they receive, they do absolutely nothing about it.

I also had bought a product before this awful experience, and it took over a month to receive. Not the end of the world, but definitely annoying.