Leah C.’s Reviews of LightInTheBox & more

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Wholesale Clothing

“It's been forever and still haven't received my order”

11/7/15

I have no way of tracking it as I used Super Saver Shipping. Of course I know that it will take 10-20 days for it to be shipped and stuff but I can't help but feel paranoid and anxious because I have no way of knowing whether my order was even shipped from whatever third world country this website ships from. I ordered this on October 10th, it said it was shipped on the 23rd and now it's the 7th of November, and I don't even know if the package is in transit. With no way of finding out if my order is even internationally signed for, I'd probably never know. But someone tell me if my order is actually shipped to give me some sort of relief but it's been past 10 days now for shipping nearly coming onto 20 and it should be here some day soon considering I'm living in the UK and the postage company is PostNL.

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LightInTheBox F. – LightInTheBox Rep Over a year old

Hi Leah,

Your order was shipped on 24th October. And it will be delivered with you soon. Please submit a ticket about your concerns to our customer service team, they will help you there.

Here is the way how you can contact them: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html, and our customer service team will help you there.

Sincerely,

Lightinthebox