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You sign up for the 10 day trial for unlimited access for 10 days and think $10 for 10 days seems reasonable and fair. In the very very very fine print they state that they will auto renew after the 10 days is up. When you call to cancel, they will have a VERY difficult time finding your account and then try to sell you on more their worthless service.
Leah B.'s review of LiveCareer earned a Very Helpful vote
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Greetings Leah B, I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Cancellation stops the auto-renewal. Once it’s cancelled, we send a cancellation confirmation email for your records. There are times that auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder.
We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. You can email me at customerservice@livecareer.com or send me a private message through here and I will assist you with any more concerns.
Best regards,
LiveCareer