The site was easy to use, I did not realize that there was additional subscription fee. But I got a new job and was satisfied. Cancellation was also easy.
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing if not cancelled. This is to ensure no interruption in your service. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
We are glad that you were satisfied with the service. We wish you success in your new career.
Hi Lea D.,
Congratulations on your new job!
I’m very sorry that you have had this experience with our service. All of our subscriptions are auto-renewing if not cancelled. This is to ensure no interruption in your service. We state this on every page in the purchase process and we send payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings if service is no longer needed.
We are glad that you were satisfied with the service. We wish you success in your new career.
Best regards,
Anna
LiveCareer