LD P.

Seems like Amazon is in collusion with Chinese seller to scam Americans. See numerous online reviews by people who have not received either their orders or refunds from Blustercool. Amazon is not taking customer calls and online chat keeps giving runaround with what sounds like "canned" messages.

I've tried booking on this site for my daughter's wedding for 3 months, a good 6 months before the wedding. Availablity calendars for homes are not kept up to date and I have yet found a property where the owner has the courtesy to respond. The only way to contact an owner is through the home away website and with no response, you're hung out in limbo. When asking customer service for assistance, their response is to email the owner through each home's link to email the owner. Doesn't do you any good if the owners won't respond. This site is awful and has caused a lot of stress trying to find a home for the family to share during our celebration. BASED ON MY EXPERIENCE, I WOULD SAY DON'T USE HOME AWAY.