Lawrence L.

Thought I had a good deal through PL but as it turns out they charge in US dollars. The fact that all charges are in USD is in small print and a faded out font colour. You have to be sharp to catch it. After the fact I complained to the CSR and there was nothing she could do. I asked for a supervisor, there was noting he could do. Lots of "sorry for the inconvenience" but nothing concrete like a voucher for $'s off your next booking. All the manager said was' "send your complaints in writing to the head office. Adding insult to injury the hotel does not provide the continental breakfast to customers who book through any website but their own. After this experience I will never book through price line again. It is a rip off. Deal direct with the hotel you want to stay at and get the respect you deserve.