Absolutely love my soufeel jewelry... and yes I placed the orders on Dec 2,2015 and was worried bout the tracking number I hadn't received I dd send them 3 emails and as stated they will reply about 48 hrs depending. So I did receive a reply and a prompt tracking number. And voila got my jewelry on Dec 16,2015 and I'm super happy love the quality. Yes its real sterling silver and yes it fits perfect on any Pandora bracelet! Love it will buy more. You just need a little patience that's all!