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Laurie W.

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1 Review by Laurie

Priceline

  • Priceline

“WILL NOT REFUND YOUR MONEY UNDER ANY CIRCUMSTANCES!”
5/8/16

Had to cancel our travel arrangements due to illness. The airlines refunded our money but when we went to cancel our car rental Hertz said if it had been booked through them there would be no issue, if the car is not picked up the reservation is automatically canceled but because we booked through Priceline we had to deal with them. They refused to refund our money even with a Doctors note. The customer service was not only rude but refused to even discuss the situation. We are out $150.00! DO NOT USE PRICELINE UNDER ANY CIRCUMSTANCE!

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