I created a resume. When I downloaded it the bullets didn't line up and I had to retype the entire thing. It wouldn't let me move or delete them. On live chat I asked for a refund of my original $. 95 since I wasn't able to use the product. This was the response I got "The charge is valid since the account was used. The bullets that do not line up could be the software you are using to view the file". Ridiculous! Don't waste your time on this produce.
Dear Laurie,
Thanks for your comments and we apologize for any inconvenience.
Please contact us as soon as possible so that we may resolve your issue. Our customer service team is available 18 hours a day, 7 days a week from 6am- Midnight EST at toll free 1-888-816-0576. If you prefer, you can send us an email to: customerservice@livecareer.com.
Best regards,
LiveCareer