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Horrible! Ordered and paid and was debited immediately! Waited 7 days and called when the order never arrived. Took 5 tries to get a human on the phone who kept repeating that it was delivered already. Asked for a manager, waited on hold for 20 minutes for "Anna" to tell me it was delivered! I said I either need my $75 back or I need my order and she said there was nothing they could do! Had to report this fraud to my bank! BEWARE it's a scam! Take your money and ship somewhere with no delivery address or signature! Shame on them! Plenty of reputable companies to choose from with actual customer service!
Tip for consumers:
Do not shop here!
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Dear Lauren, thank you for your private message. We are happy to hear that you received the reshipment of your order and that your kittens now have the medication that they need. Please let us know if there is anything else that Allivet can assist you and your pets with. Have a safe and Happy Halloween!