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Within the first 24 HOURS of being on care.com, someone contacted me regarding a job. The job was 100% fraud- already starting off on a bad foot. The person contacted me saying that they had a son in a wheelchair and needed me to babysit for her because her husband had passed away. They were willing to pay me $18/hour and I should have known that was too good to be true from the beginning. After everything I went through with this person, I considered staying with care.com contingent on how their customer service worked with me on this situation. I e-mailed their customer service right away and have yet to be contacted back with any useful information (it's been over a week). Stay away from care.com!
Lauren R.'s review of Care.com earned 58 Very Helpful votes
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Quite happy to take your membership and even after you cancel still take it. Don't respond to...
Hi Lauren, we strongly recommend our members to report any fraudulent activity to our Member Care team at 877-227-3115 or at careteam@care.com. Unfortunately, you are correct in saying that when a job seems to be too good to be true it usually is. We recommend our members to take a look at the safety tips on our site so they have the ability to easily recognize the warning signs of fraud. Also, I would encourage members to make their phone number private so they are aware of who has their contact information, all members have the ability to do this under their Account & Settings and Privacy Settings.