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The order I placed was never delivered, and customer service will not respond to my emails or answer phone calls. It is so frustrating as I like their products, but this would make me consider deleting my VIP account.
Lauren P.'s review of Adore Me earned 4 Very Helpful votes
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I was subscribed to their elite box subscription where you pay a $20 styling fee that gets...
Hi Lauren,
Thanks for the review! We are sorry to hear you had trouble reaching us. We have looked into this and saw that you have been in touch with a representative on Feb 1st.
According to the available tracking information, your item was delivered in or at the mailbox at 1:34 pm on January 27,2016 in DENVER, CO 80220.
To see this information, please log into your Adore Me account, click My Orders, then click track this order.
If you’d like to investigate further, USPS may be able to provide more information. Please call 1.800. ASK. USPS to request that your local post office locate your missing package. When prompted, opt for "DELIVERY" assistance. USPS will follow up with you within 48-72 hours with their discovery. If they can’t produce your package please call us back at 1.800.433.2367 Monday–Friday 8:30 a.m.–8:30 p.m. (EST) with your case # and we may be able to further assist you.
Please let us know if you have any questions, we’re happy to help!
Best,
Adore Me
help@adoreme.com