Lauren P.'s Profile
Reviewer level: 0
2 Reviews
3 Votes
2 Very Helpful
1 Funny
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2 Comments/Posts
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Member since: July 2010
2 Reviews by Lauren
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I was a member for over a year. After about 9 months I started realizing that unless I'm twirling on a pole, I have no use for the 6" stilettos that became the constant crap they were "recommending" to me based on my survey (where I requested only flats??) Dont get me wrong, some of the shoes were cute and of decent quality. But the majority were (like other reviews said, CL and MA) cheapy brands and were sub-par in quality. Their return service was speedy, but what good is that if all the options suck?? Even worse, I've been trying to cancel my account for the past 10 days where they will not cancel it via email for their "security purposes". And when you do call... don't expect anyone to answer. If they don't close my acct in 2 days, I'm contacting my credit card company and the BBB.
i should have done more research on this site before signing up, let alone buying anything. they have cute clothes at a reasonable discount, but their shipping is absolute $#*!. I ordered a single dress...a month ago. I just got an email that my billing information has been received but nothing has been sent. Absolutely frustrating. I'm going to assume I won't get this dress for another 2 weeks (minimum) and hopefully I will be surprised. Doubt it.
Hi Lauren: I apologize for the delay. We list every shipping expectation by even, and never charge until the order ships. However, depending on the distance it can take between 1-6 buisiness days to arrive via UPS ground. If you would like a status update on your order, or have any questions, please do not hesitate to contact us directly at support@ideeli.com. Thanks so much for reaching out to us, and being an ideeli member.
Jason Faria
Customer Service Manager
ideeli, Inc.
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