I have been combing the web for a wheelchair for my mom and came across the Hoveround. At first viewing it seemed like a good fit for her and I liked that it doesn't have that wheelchair look. The light grey would not stand out so much in a house that is light in color. I called the company to ask some questions and the person on the other line was very helpful, only I could detect a little strain in her voice. I then did further research and came upon a site showing reviews of former employees of the company and was disgusted by what I read. I really want to support American made products and was happy to see that they are made in the USA. But having said that apparently the company treats it's employees rather poorly. I know that I am only one person, but based on what I saw, I have decided to go elsewhere. There is no need for this kind of treatment, when you will get so much more out of people when you treat them like part of a team.