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Laura R.

Contributor Level

Total Points
87

1 Review by Laura

  • PeopleSmart

1/3/15

TRICKY BUSINESS. Deceptive practices. Do not use! I signed up for the trial at $0.95 and didn't like, immediately cancelled.
People smart also charged me $19.95 that same day even though I cancelled the "7 day trial"

Any emails they sent saying that only part of the acct was cancelled came in a DIFFERENT company name and went to my spam folder.

Then there was a second charge of $19.95 the next month.

I called to request reversal of these charges, and was told I didn't cancel the entire acct.
I then advised I dispute the charges, didn't find the service useful at all and wanted a supervisor. I was on hold about 2 minutes and the agent came back on the line and said that the 2 charges of $19.95 would be refunded and should show back on my acct within 24-48 business hours.

If I don't get the refund I will post here again.

Tip for consumers:
Do NOT use! I should have googled this business before using it. Don't use any online business without checking for reviews on whether they are trustworthy and honest.

Service
Value
Quality

Laura Has Earned 7 Votes

Laura R.'s review of PeopleSmart earned 7 Very Helpful votes

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