Laura L.

This app is the worst! The customer service is terrible. You can only email back and forth--no way to call anyone--and they take forever to get back. Plus you get bounced around from agent to agent so nothing ever gets resolved. They cancelled my flight for no reason and blamed it on the airline. But the airline (Frontier) said it was Hopper! No one will take responsibility so now I'm out over $100. You don't really save money on flights because there are so many service fees. Plus you can't buy baggage so you end up paying way more through the airlines buying it later. Also airlines don't really like bookings through third parties, so then you have to deal with that. This app is just atrocious in my opinion. I will NEVER use them again!

Every time I order something the size is WAY TOO small. Even though I check the Size Chart, I still end up with something that fits a child when it is supposed to fit an adult. I would like if the sizes were accurate. Their return policy is nice, and on most of my orders I have gotten a full refund when there was no other option, but it is disappointing not to get the product I want nevertheless.

I am appalled at the rudeness of the customer service agents. Two of the people I spoke with yesterday, asking for help regarding my account, were not only less than helpful but were actually very mean. This is not the first time the customer service reps have been rude. After being kept on hold for 32 minutes, one of them--a manager, no less--told me she could not wait longer than two minutes for me to get my husband on the phone to confirm that I was allowed to access our account. When I refuted this, she said, "Actually, I am under no obligation to wait at all for you" and then hung up on me! WHAATT? This same person also argued for a good 5 minutes that the customer service phone line is available 24/7 but on the Synchrony site it says M-F 9-5. More than just the way they treat their customers on the phone, the company is sneaky in their practices. Some providers will offer promotional purchases--like 6 months no interest. However, some don't or will only offer it for purchases over a certain amount. If you have both promos and regular charges on your account, Care Credit will apply your payment to the promo (no interest) first unless you call and tell them to apply it to the high interest (23.9%) purchases first. So it is VERY easy to get huge interest charges building up very quickly, without being aware. It is a deceptive, awful company. I do not recommend them at all.

Worst delivery service EVER! I've tried ordering multiple times over the past two years from various restaurants, and EVERY SINGLE TIME the order is either wrong and/or it takes 2-3 hours to get there. Ridiculous! When I have called to complain, they are rude and never offer to discount anything, replace anything, or make up for their mistakes. They are terrible. I tried them again last week because I had a coupon. Mistake. Our pizza took almost 3 hours from a place 5 minutes away. My kids were starving since we finally ate at 9:30! I will NEVER order from them again.