Laura K.

Placed an order for a replacement lid on my 3 in 1 cooker on 6/13/17. Credit card charged on 6/14/17. No lid received as of 6/30/17. Called the company and they said UPS delivered to the Post Ofiice vs my street address, interesting... Was told this lid was in stock and I should receive in 10 business days. As of today, still no lid. Called this company again today (7/14/17). Was put on hold for 1 hour. Today I was told the lid was on backorder, once again very interesting excuse... Was told more lids MIGHT be in a week from today and they would ship via 2 day shipping. I called my credit card company to request a refund. I ordered a new lid thru the real deal Cuisinart company at *******190. I told Cuisinart that this company is engaging in false representation of their company and engaging in fraudulent activity. I will be following up next week with the Connecticut Attorney General at *******318. I'll request a class action suite based upon the reviews of this site. I encourage the rest of you to do the same. Power in numbers gets people's attention. My goal is to get this company out of business.

Placed an online order on 11/118/15 and only received half of my order! BTW-there is NO WAY those 4 bags I'm missing would have fit in the box I was sent. And yes, I still have the original box. Now 3 phone calls later&still no remainder of order delivered. Always told "the supervisors are gone for the day or we need to look into it." They do have a record of my phone calls but don't follow thru! Next stop for me is the DA of Florida for consumer fraud.