Laura K.

I think Groupon are ok for days out and experiences etc, but branching out into items is useless if they can not help when something is wrong. I bought some speakers and when they arrived they did not work. I sent them back expecting to receive a replacement only to hear nothing at all. I called them one week later and was told they would give me a refund but Groupon do not give replacements. Do not give replacements? I bought something that was faulty, why would I not get a replacement? What was worse, they no longer had them available on line so I couldn't even re-order. I sent back the faulty one, as far as I am concerned they should have made sure I got what I bought from them. I will not be buying any items off groupon again as its not worth the risk of it not working! Its crazy and completely floored!