Laura J.

I really wanted to like this site... I ordered 2 pairs of jeans and got them 5 days later, so their shipping time was pretty good. Before I ordered, I measured my hips to make sure they would fit. I measured the same as the model for both pairs, so I got the sizes they were wearing in the photos. I try them on, and they're WAY small. I read the size chart and measured... definitely not true to size. When I called the 800 number, I was told that I would have to pay to ship them back and pay for the right size to be shipped to me. Then she advised me, and I quote "I would keep them and give them as a gift."... That would be fantastic if I had money to buy people gifts with, but the whole reason I got them was to save money on something I really needed. For an online store, their return policy is pretty ridiculous. Money wasted... lesson learned.