I ordered an item from them and emailed 15 days later to check on it since I received no email about it shipping. Lo and behold, the customer service rep told me that they did not have enough of the items and could not fulfill my order! I will supposedly get a refund (in 5-7 days!) but wonder if they would have ever reconciled this had I not emailed. Rest assured, I'll be checking my bank account and NEVER ordering from nomorerack again. Buyers beware!