I was told to downloaded the app to receive a $20 dollar coupon, which i did. I ordered a ride and before getting in the car i made sure to double check with the driver that i was not going to be charged a single thing (my destination was only 5 miles away). Everything went well until the day after i noticed that they had charged me money. The coupon i had was applied but they had also charged me with an extra surge fee that i never approved of! They do not have a customer phone number so i had to email them. They never helped me with my problem. I DO NOT recommend this company at all!