I purchase an item on Jan 31, they got my payment but I have yet to receive my purchase. Made several attempts to contact them via email but no reply. Newchic.com it's not fair to advertise with no results. I will be calling PayPal to get my money back.
Dear Latrice R.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first?
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team