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I ordered a dress from the site in early September. It is October and my daughter's homecoming was tonight and I still don't have the dress! I ordered the sane dress from another company and received it in three days. When I contacted ericdress, they would take multiple days to respond. When I explained that I wanted a refund, they stated I would only get half the refund! No dress, the event is over, dress still not shipped, but I am not owed an entire refund?! Worst company ever! Avoid them.
Latasha B.'s review of EricDress earned 26 Very Helpful votes
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Dear customer,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. Could you please let me know your righht order id or the email address you registered on our site so that we could help you? If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team