Lance B.

I purchased a pistol from them and it was DOA. They quickly issued me an RMA and I sent the pistol back. They received it Nov 23rd. I waited a week to call and check on the status and was told I would be receiving a replacement. Another week went by and no replacement. Another call same story. This time a person named Dylan tells me he will take care of it personally. Another week goes by no tracking number, no pistol. Two weeks before Christmas I call again and was told I would get a tracking number and it would arrive by Christmas. It is now Dec 28th and still no tracking number or gun.

Calling is a joke. Voicemail is always full and it usually takes repeated redials an hour to get someone on the phone. I am sitting on hold as I type this. It has been 40 minutes.

My next email will be to the Ohio Attorney General. Here is the information if you need it as well...

Office of the Attorney General

Attorney General: Nancy H. Rogers

State Office Tower

30 E. Broad Street, 17th Floor
Columbus, OH *******-3428
Phone: *******320

Consumer Protection Section:

http://www.ag.state.oh.us/citizen/consumer/index.asp

State Office Tower
30 E. Broad Street, 17th Floor
Columbus, OH *******-3428
Phone: 1-877-AG4OHIO (*******446)
Consumer Complaint Form: