It took 4 hours to watch a 2 hour movie because it kept stopping and loading and loading and loading and buffering and buffering and freezing and saying I had no internet vudu is not responding error 16 then there was no picture with audio only then when I finally got it working the video and the audio didn't match up I had to put closed caption on it was an awful four hours I will never rent from them again I should have rented from YouTube will gone back to Netflix I never had a problem with them not even with a coupon or a promo code would I ever come back it is my first time and my last time vudu left me aggravated and frustrated I didn't even enjoyed the movie 4 hours long save your money go elsewhere