Lamia B.

I made a non refundable reservation for one room at a Sheraton and I do not know what happened but I received a confirmation for 2 rooms and they charged me for that instantly. After calling several times, they said I had to see with Sheraton directly and found out that when you have a technological problem or anything it is not covered by Booking nor the property, and so I will be paying for 2 rooms instead of one. Sheraton was ready to cancel as it was a mistake and they thought I went through their website but as soon as they knew that the reservation was made through a third party, they did not care and refused to cancel...