I ordered items 10/3/13 for Christmas. 12/1/13 i began complaining to customer service, they assured me my items were shipped and will be there any day. By the scond week I asked for a tracking number, the one provided was bogus. Now its Jan 9th. On the 2nd i actually called to complain, i wanted my money back. Now they shipped my porducts and said they dont give refunds. The items are coming from Orlando to Ft. Laurderdale... within the same state. PEOPLE DONT WASTE YOUR TIME... use a real site like Groupon or Living Social.