You can find a good rate using other sites. There is a blizzard heading in my direction and we decided that it was not feasible to go on our trip for fear of coming back in time and we did not want to leave the children home stuck in a possible blizzard alone. They were not understanding and nor did they give me my money back or try to rectify the issue. I cancelled the room and am not getting any money back nor can I use this to stay at a hotel anywhere else. This site is TERRIBLE AND UNFORTUNATELY EMOTIONLESS.