I just started a store with them and I decided to close my account they have a 30 day money back no problem go on a lot of sites they tell you they wont give you your money back or if they refund your money they still charge your account and they claim they have LIVE CUSTOMER service but they dont you click on the pro member customer service and it leads to nothing I haven't received a email call back or my money back which they claim it takes 24 hours to get a refund nope I even read some people had to cancel there credit card and the allow people to use your business name under your site you created with them. Don't USE!