I just signed up an account and used it during the trial period then forgot it. Then I found it automatically charged me $40 without noticing me anything. I contacted the customer services but they refused to refund me because "Requested refund after billing date". WTF! How can I know I was charged before the billing date? I feel it's a fraudulent company just profiting from careless users like me!
We are really sorry you feel that way about our service. We are very committed to providing great customer service and again are very sorry that you had this experience.We have sent you a private message to further assist your concerns on a secure manner.
Best regards,
LiveCareer