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Laici D.

Contributor Level

Total Points
90

1 Review by Laici

  • Restaurant.com

1/12/16

I bought a couple of $10 gift cards that I then used at a Mexican restaurant nearby. No problems the first time. I even bought into a promotional offer for five $25 gift cards fur $25 after that visit. The second time that I went to the Mexican restaurant, months later, they didn't want to accept it and even said they had no idea what it was. Now that made me mad enough, considering that they'd taken one before, that the manager agreed to accept it but that this was "a one time courtesy". That's more than you get from restaurant.com. It's best to call the restaurant you want before you even select the gift certificate. I've emailed this website over so many places refusing to take them, mostly with confusion over what restaurant.com even is. I recently moved and was super excited to see a pizza place just minutes away that accepted them as dine in, and they even let me do carry out instead. But I only got to use one $10 before they stopped accepting them. Now I'm trying to exchange the gift certificate that I never got to use, but the website won't let me. I have over $100 in credit still and it's not looking good. So far I've just about broke even when you compare what I paid directly to restaurant.com vs what I've been able to use. And it's a lot of fun trying to get them to combine gift cards into something usable. It's a lot of automatic replies before you actually get a person to respond that will fix them same day. I imagine that, maybe, if you live in a metro area with lots of restaurants and new places popping up constantly, this could be worth while. But I will never give them another dime.

Laici Has Earned 10 Votes

Laici D.'s review of Restaurant.com earned 10 Very Helpful votes

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