I bought 2 ticket through fandango and wasn't able to make d show because of bad weather. Called customer service and was on d phone for 1hr 37mins without getting someone to speak to. I even sent an email, which the website mentioned a 24hr reply service. It's now 72hrs and still no reply. I have been calling the customer service # for 3 days now on an average of 1hr on d phone and still no one to speak to. I will NEVER purchase a ticket through them again. Ref#: **************