Kyle D.

14rd Of January 2014.
Our Wedding is on the 8th of Feb.
So we paid them NZ$185 for the dress for starters. Didn't say we needed anything else with the dress. Size picked, and delivery was assured before our big day.
First we get an email asking for measurements. Then another saying that we needed a petticoat, so an extra NZ$55 was spent, now NZ$240 has been spent.
Today 23rd of Jan we get an email saying because of the up coming Spring Festival they wouldn't be able to deliver till 20th of Feb.
We have asked to cancel the order since they haven't even started processing the order and get a refund. Unfortunately my partner didn't do her research before buying from this site. I asked her which site, did my research after the fact, She wanted the dress to be a surprise, that's why I looked up after the fact. I had found reviews on this site which were ALARMING! Told her we would either get a dressed that's badly made, no get it on time, and or not get our money back. She tried to tell me I was being paranoid, but I knew I was right!
They keep emailing her trying to offer her to get it rushed through, or offering her other things we don't want. From what i've read so far, they are playing the delay tactics as PayPal have a 45 day refund policy, they will try and mess you around so by the time you realise, you miss out on making a claim with PayPal.
We have 2 children and live of my single income, so now we have to borrow from friends to get a local made dress.
They are scam artists!
We have emailed them demanding a refund and cancellation of our orders.
We have also put in x2 disputes to PayPal to start the recovery process and they can not be trusted.

Lesson for my partner is, always do your research first!