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Kyle A.

Contributor Level

Total Points
171

2 Reviews by Kyle

  • BeFrugal

3/30/17

I'm a relatively new BeFrugal user... for about a year or so, but I've been using FatWallet, eBates (now the same company), and TopCashBack for about 14 years. Thus far, I've made relatively small purchases via BeFrugal, and have had zero issues.

Recently, however, I made a large purchase from WalMart. BeFrugal had the largest cash back % at the time, so I decided to use them (plus it would put me over my "startup" incentive for bonus cash). Given the order size, I was very careful to ensure I followed the process correctly so I would get this cash back. Long story short, the purchase/cash back was not reported. I opened a ticket, and BeFrugal promptly credited my account, but then came back some time later and said that WalMart had completed an investigation and denied the cash back. Then outlined how I can make my purchases more successful. I responded to customer support to ask for more detail, and they responded with a reiteration that WalMart declined the cash back. I responded again, but they opted to stop responding.

In any event, while they had been OK for smaller purchases, I would STRONGLY advise against trusting them with larger purchases. This may not have been BeFrugal's fault, but bottom line is that something was not connecting right that day, which tells me this is an unreliable service (I'm giving the benefit of the doubt that this was a technical issue and not something more "sinister").

  • thredUP

1/11/14

If you enjoy feeling sick about something you've done, then this site is for you. We sent in a full bag of clothing and we were super disappointed in what we received as a credit. Now, I understand how someone might read that statement and think, "Well, you must have sent in a bunch of overused crap," but trust me, everything was in great condition, a number of items that still had the tag. Some of the items with tags (branded Baby Gap, Children's Place, etc.) didn't even get used! Hindsight is always 20/20, but we would have felt so much better had we just given our items to charity. Believe me... that's where it's going from now on. Aside from the example of them not using stuff with tags still attached, another of my favorites are the items we got 60 cents for that they sold for $12. Never again.

Kyle Has Earned 11 Votes

Kyle A.'s review of thredUP earned 2 Very Helpful votes

Kyle A.'s review of BeFrugal earned 9 Very Helpful votes

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