I initially booked a room in a San Jose Valley inn found out it was a little cheaper on booking.com turn around and didn't leave any comment on the place cuz it didn't let me give a zero. I look back and it says that my review is a 7.2 No-one ever would give this san jose Valley Inn a 7.2 go look up any other review it's a wonder how it gets 1 star. I email booking and now it is blended with someone else's name at the same 7.2 don't believe any review on booking.com I just don't use the website!
Hello,
I am sorry to hear about this issue. The link that will allows a comment to be posted, is automatically generated and it will only be for completed reservations. This will exclude cancelled reservations and reservations that have an old departure date. I would like to investigate this matter further, and would appreciate if you would share your booking number. Please reply to this comment, or send an e-mail to customer.web@booking.com referencing this review.
Regards,
Salvador
Customer Service Team