This company is a complete joke. I placed an order on September 22, and after the shipment being delayed once, I contacted them again to be told that one of the items is still out of stock. I understand that sometimes these things can happen, but when you charge my credit card in no time at all (less than one day of me placing the order), I expect to receive the items that I paid for over a month ago. The customer service is prompt, but poor - I'm confident the copy and paste their responses! Save your money and time, this company is a joke!
Dear Krys,
Thank you for shopping with us and telling us about your experience. Please submit a Customer Service ticket and you will be able to check the progress of your request(return/replacement/cancellation etc) by accessing My Tickets on our website. Follow this link to view the ticket center: https://www.miniinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Sincerely,
Miniinthebox