Krysti B.’s Reviews of DressLily & more

Krysti's Profile

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DressLily

Discount Clothing

“Horrible!”

9/26/15

Worst customer service I have ever experienced with online shopping! Ordered my shirts August 16th and still haven't revieved them. And anytime I email them to find out what is going on they just send back some already typed up email, and totally ignore my questions. I will NEVER order from this site again. Wish I would have ready the reviews before purchasing. There should be a "0" in overall rating options for this site.

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Helpful (3)

Thank you

CustomerService R. – DressLily Rep Over a year old

Dear Krysti,

We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

The parcal has been delayed by the weather and peak season, we have contacted the shipping company for this issue.
We have checked the ticket record and have noticed that we had applied you for any question.
If you have any further concern, please feel free to contact us.

Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.

Best Regards
Dresslily Customer Service